Contact EPIC Health
Contact information for General Inquiries, Customer Service Feedback, and Human Resources
If you need to contact a EPIC Health clinic, please go to our Locations pages for specific location contact information
General
For appointments, billing, results, etc. Most topics can be directed to our general number.
(248) 336-4000
Customer Service
We give you many options to provide us with feedback e-mail, phone, and feedback survey.
See contact methods below!
Let’s Talk
We want to give our patients the very best care possible so we are constantly working to improve. Your feedback about our services, our providers and staff, our processes, and our clinics will help us make your next visit at EPIC Health even better than the last.
Customer Service OPTIONS
Help us improve! You can provide feedback in any of the following ways:
*Note: These contact methods are for patient feedback ONLY. Do NOT use if you need immediate assistance, or if you are having medical issues or a medical emergency, call our office.
Email us: feedback@epichs.org
Call our dedicated customer service hotline: (248) 309-6642
Or fill out our quick feedback form below
About EPIC Health
What EPIC Health does:
EPIC Health providers specialize in internal medicine, family practice, pediatrics, and all specialties, including orthopedics, neurosurgery, gastroenterology, cardiology, vascular, podiatry, neurology, and other specialties. We provide healthcare for all, from newborns to adult care and geriatrics. We manage acute and chronic conditions of all types.
History of EPIC Health:
EPIC Health has been taking care of patients like you for over 2 decades. EPIC was formed in 2000, by doctors Greg and Ted Naman. Since then, EPIC has grown into what it is today, adding clinicians, as well as psychologists, podiatrists, exercise physiologists, physical therapists, and dietitians. In 2020, we changed our name from EPIC Primary Care to EPIC Health to better represent the comprehensive healthcare services we provide.
Since our beginning, EPIC Health has developed into a complete healthcare delivery system, from comprehensive primary care practices to world-class specialists, state-of-art healthcare facilities and services, and game-changing care coordination across the care spectrum. Today, we serve the mission of providing quality healthcare through impeccable processes to the communities in which we operate.
How EPIC Health takes care of you:
EPIC Health is a community-led healthcare delivery system. Community-led means that we look out for the people of the community before anything else. The EPIC Health promise is to provide the highest quality of care with a commitment to excellence. Your health and happiness are the primary focus of EPIC healthcare providers
COVID Precautions:
We are taking every precaution within our practices to reduce the risk of infection and the spread of infectious diseases, including COVID-19. This includes offering virtual telehealth visits for certain visits, adding additional sanitation measures within our offices, requiring our staff to wear personal protective equipment, asking patients to maintain social distancing, and more. This means you may experience longer than usual wait times at your next EPIC Health appointment. We are working hard to get things back to normal for our patients while keeping you as safe as possible.
Our Locations:
Visit our locations page for more information about our locations and our provider locator to get more information about our providers. We look forward to seeing you soon at one of our state-of-the-art facilities.
EPIC Health Ferndale
911 E. Nine Mile Rd.
Ferndale, MI 48220
EPIC Health Detroit
18254 Livernois Ave.
Detroit, MI 48221
EPIC Health Hamtramck
4420 E. Davison St.
Hamtramck, MI 48212
EPIC Health Southfield
18591 W. Ten Mile Rd.
Southfield, MI 48075